How it works

There are many ways to start a dialogue with us. You can simply give us a call initially and discuss your ideas or send us an email explaining what you are interested in. Don’t forget to include your contact details in any correspondence, as it is sometimes easier for us to discuss options with you on the phone before we reply to your requests.  We are happy to discuss outline costs for what we do and can guide you to how to maximise your budget and get the best value storage for your money.

When you get in touch, it is helpful to have some indication of the style of furniture that you are interested in (this is where a visit to the gallery sections can be fruitful in giving you inspiration).  There you will find various combinations of door, pelmet and skirting styles painted in a variety of colours, with coordinating ironmongery,  that each result in a unique piece of furniture.  The gallery is by no means exhaustive, as the possible combinations are endless, and we often create unique door and pelmet styles to meet the exact requirements for the look our clients want to achieve- it is however a great starting point.  You can also send us a freehand sketch, or a collage of pictures that have inspired you, to give us an indication of style.

Finally, after taking a brief from you, either over the phone or via email, and having a few basic dimensions to hand, we start the process of designing your furniture. Our design team, led by our Creative Director, will design your specific furniture and prepare elevations using our CAD programmes to illustrate the style and proportions of each piece. We will then prepare a quotation for the the supply of the furniture, which includes an estimated cost for fitting and hand finishing in the colour of your choice. We aim to have a design prepared for you within 2-3 days, often sooner, and will contact you once you receive it to get your feedback and refine the design if necessary.

Once you are happy with the design and costs, we will ask for you for a deposit and conduct a site survey if needed, to confirm measurements.  At this stage, we can discuss the selection of handles and advise you on the colour for your furniture if you are undecided. We will then liaise with our production team to schedule the job with our workshop team and confirm the delivery and installation times with you and the fitter.

Once manufacture is completed, decoration of the exterior of the furniture can begin. We have our own dedicated furniture decorators who often apply the initial coats of colour to the furniture in our factory, meaning that only the final coat needs to be applied after installation. Using a specialist furniture paint, our decorators are able to match any colour required by clients and apply it skilfully using either a roller or a brush, depending upon the finish required.

Your furniture is delivered to your home by the very members of our team who crafted it. They will assist in unloading it and take into the room where it will be fitted, checking every component and giving the fitter a final briefing before installation commences.  Our trained and highly skilled fitter will then carefully fit your made to measure furniture, leaving the room neat and tidy. When the fitter leaves your home, your furniture is ready for use and will give you years of service and pleasure.